Right of withdrawal

You will be entitled to withdraw from the contract of sale without giving any reason, within a period of 14 days after the conclusion of the contract.

The period for cancellation is 14 days. It starts after the transfer of possession of the last part- delivery to the consumer himself/herself or an appointed third person. In order to exercise the right of withdrawal, you will need to inform us (knitcap Matthias Schneider, Einsteinstraße 149, 81675 München, +49 151 750 42 43 2, E-Mail: inf@knitcap.de) by means of a clear declaration (such as a letter sent by post, e-mail) on your decision to cancel your declaration of contract. Therefor you may use the standard withdrawal form.

For keeping of the term, the timely returning of the declaration on the exercise of the right of withdrawal is sufficient.

Consequences of cancellation

In the event of an effective cancellation all payments made by the consumer, including shipping charges (except for additional costs from another type of delivery chosen by the consumer, other than those offered by us) are to be returned by us immediately, within 14 days at the latest, starting with the receipt of your declaration of cancellation of the contract. The back-payment will be made by the same payment method you chose for the original transaction, unless we explicitly agreed to do otherwise. In no case, we will charge you for the back-payment. We can refuse the back-payment until we have received the goods or until you have furnished proof of the dispatch of the goods, whatever comes first. The goods will be sent or given back immediately, within 14 days at the latest, starting with the dispatch of your declaration of cancellation of the contract to the following address: Renate Wirkner, Paul-Gerhard-Str. 8, 95326 Kulmbach. The term is kept, if you dispatch the goods within the 14 days after the delivery. You shall bear the immediate costs of the return of the goods. You shall only account for a possible loss of value of the goods, if this loss of value can be traced back to an unnecessary handling of goods done by you, which is not required for the checking of the condition, features or functioning.

Exclusion or premature expiration of the right of withdrawal:

The right of withdrawal does not exist in the case of contracts

- concluded for the delivery of products which are not prefabricated, individually and essentially chosen and designed by the consumer, and especially manufactured according to the consumer’s needs.